As Head of Client Services at Beeks Financial Cloud, my job largely involves managing relationships.
Uniquely, it was my former relationship as a customer with Beeks that led to my taking the role in the first place.
I started my career as a typical IT guru. Like many of my peers, I knew networks, systems and databases. Working in the telecoms industry, I designed and managed large international networks and large server farms. After a while, I rolled into the trading world, which allowed me to experience a number of roles, including IT architecture, projects and even some marketing. My previous position was Head of Infrastructure at a trading firm that happened to be a customer of Beeks Financial Cloud.
Beeks was an obvious choice to me as our supplier: an agile company that sells a very flexible service at competitive prices. It allowed me to quickly deploy a substantial infrastructure by myself. The alternative supplier options were either more rigid, or more expensive, or both. Whereas the monthly contract options for servers (even the higher spec ones) at Beeks, and the access to various services and execution platforms that Beeks offered, was the perfect combination.
What I always liked about Beeks was the atmosphere.
There were no uncooperative people, and the engineers wanted to go the extra mile for me. During my career, I found that the colleagues you get to work with can be a key determining factor with regards to job satisfaction. It can make or break a working environment. Personally, I like to have fun doing what I do. Having a great team providing a great service made Beeks the obvious next move.
When looking for your next job, it’s not natural for everyone to move to a supplier. In fact, the reverse is likely to happen more often. In order to do make this transition possible, here are a few things that are worth noting:
Use your customer perspective but don’t act like the customer.
I love being part of the Beeks team. I thoroughly enjoy my new work environment and the challenges of a different role.
Don’t be afraid to move to a different aspect of the process you’re working in; a fresh perspective can be rewarding.